Privacy Policy
Last Updated: May 25, 2026
This Privacy Policy describes how Lloyd & Vale handles information collected through www.lloydvale.com and through direct correspondence at support@lloydvale.com.
Lloyd & Vale operates as a business-to-business resource for shop equipment, consumables, technical support, and related operator content. The website is not a consumer storefront.
Responsible Party
Responsible party: [Legal Entity Operating Lloyd & Vale] Mailing address: [Business Mailing Address] Contact email: support@lloydvale.com
Information We Collect
We collect information that is reasonably related to responding to inquiries, operating the website, and maintaining ordinary business records.
- Information you provide. When you submit a quote request, a support request, or email us directly, we receive the contact and business details you choose to provide, along with the contents of your message. This typically includes name, email address, company or business information if provided, and the details of your request.
- Information collected automatically. When you visit the website, our hosting and email-delivery providers may process ordinary technical information such as IP address, browser type, request timestamps, and routing information. This information is used to operate, secure, and troubleshoot the website and the forms.
We do not collect payment card information through this website.
How We Use Information
We use the information described above to:
- respond to quote requests, support requests, and direct emails;
- communicate with you about your inquiry;
- operate, maintain, and secure the website and its forms;
- keep records of correspondence in the ordinary course of business.
We do not sell personal information. We do not use the information for behavioral advertising.
How We Share Information
We share information only as needed to operate the website and respond to inquiries:
- Service providers. We use third-party providers for website hosting and email delivery. These providers process information on our behalf and only as needed to deliver their services.
- Legal and safety reasons. We may disclose information when required by law, to respond to lawful requests, or to protect the rights, property, or safety of Lloyd & Vale or others.
- Business transfers. If Lloyd & Vale is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Cookies and Similar Technologies
Lloyd & Vale does not intentionally use advertising or analytics cookies at this stage of the website. Hosting and security providers may process limited technical information that is necessary to deliver the website and protect it from abuse. If this changes, we will update this section.
Data Retention
We retain inquiry correspondence and related records for as long as reasonably necessary to respond to the inquiry, operate our business, and meet our record-keeping needs. Technical server information is retained for shorter operational periods as determined by our hosting and email providers.
Your Choices
You may contact support@lloydvale.com at any time with questions about your information or to request that we update or remove correspondence we hold about you, subject to our reasonable record-keeping needs.
California residents or other users with privacy questions may contact us at support@lloydvale.com. We will respond to reasonable requests in a reasonable timeframe.
International Users
Lloyd & Vale operates from the United States and is intended for United States business users. If you contact us from outside the United States, you understand that your information will be processed in the United States.
Children
The website is intended for business users and is not directed to children. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the page.
Contact
Questions about this Privacy Policy may be sent to support@lloydvale.com.